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T-Mobile Shows Long-time Customer Poor Customer Service and refuses to Fix Erroneous Overage Charges  I have been a long-time customer of TMobile, utilizing its services since 2002. My dispute began as a result of a billing error that TMobile refused to address. For most of 2008, I used the unlimited text messaging service. I switched to the 1000 month before switching back unlimited after incurring overage charges. I spoke with a TMobile rep who confirmed... more » sweetly...@gmail.com - Apr 12, 5:45 pm - 1 new of 1 message     T-Mobile USA, Inc.

Screenshot: Verizon's New Landline Killer  [link] Is T-Mobile doing anything of this sort? davidheyer...@gmail.com - Jan 23, 4:02 pm - 1 new of 1 message     T-Mobile USA, Inc.

TMW service disruption today !!  Why my service was disrupted in DFW area today? Wasn't able to dial or receive any call. Tech support was able to fix it first time but right after that call got same symptoms so i called again (obviously using different phone) but this time tech support couldn't hear my voice (even before I... more » shaikh.a.moham...@gmail.com - Dec 4 2008, 5:02 pm - 1 new of 1 message     T-Mobile USA, Inc.

Fraudelent Representation  I ported my 3 lines from ATT to Tmobile and was told there would be 1 time activation fee fro $35 for each line. I informed the rep that i had 30 lines on a business account and asked if he could wave the activation fees using my biz account a sleverage. he talked to a "supervisor" and said he could do it.... more » ke...@tippps.com - Oct 29 2008, 12:56 pm - 1 new of 1 message     T-Mobile USA, Inc.

Failure of 3G in Tampa  There is a lot of PR but not a lot of reality. Tampa shows up as 3G area in the Tmobile site yet cannot see any 3G as I roam around town. See from the local paper [link] Tmobile needs to stop cheating ksuarezt...@gmail.com - Oct 23 2008, 3:28 pm - 1 new of 1 message     T-Mobile USA, Inc.

t-mobile spotty service  Has anyone been having trouble with services in t-mobile areas that previously got adequate service? I have talked with t-mobile about this and was told that there was nothing they could do about my bad service and offered nothing to help me fix the problem. The call even dropped while I was going through a check on my t-mobile cell phone.... more » jsdismu...@gmail.com - Jul 31 2008, 6:50 pm - 1 new of 1 message     T-Mobile USA, Inc.

T-Mobile Customer Service  I disagree with an earlier post about the poor customer service with T- Mobile but will agree that most Independent Agent locations I have shopped have no knowledge of what they are selling, have no knowledge of technology, coverage, et cetera. But I do all my shopping online or by phone. I have been in the industry since 1991 and was with... more » blakenorth...@gmail.com - May 29 2008, 2:01 pm - 1 new of 1 message     T-Mobile USA, Inc.

t-mobile encountering a major class-action suit  I read an article about a suit coming to t-mobile because of a shady business practice with phone returns. I'm not investing until I see what happens with that. Here's the link: [link] ryanfrankteep...@gmail.com - Aug 28 2007, 2:31 pm - 1 new of 1 message     T-Mobile USA, Inc.

T-Mobile poor customer service - inept leadership, poor training, bad process? Or is it something worse?  I recently tried to cancel my T-Mobile account. After many years of service with T-Mobile I decided to switch carriers. After calling their customer service line to cancel I was told that service would end on a certain date. It did not and I was continued to be billed. Calls to their customer service has been met with challenges and a... more » lloyd.y.as...@gmail.com - Aug 24 2007, 11:07 pm - 2 new of 3 messages     T-Mobile USA, Inc.

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