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Federated Department Str. |
As a customer, I am dissatisfied with Macy's and its parent company
Federated Department. I think the consolidation of many recent and
past acquisitions under the Macy's umbrella was not a great idea and
shareholders and customers have lost out.
I recently had a very bad experience at the Macy's Men's Store in San
Francisco. You can read about it in my blog posting here:
http://accidentalexposure.blogspot.com/2007/02/armani-and-ferragamo-p...
According to two sales associates, Ferragamo and Armani are not
sending new merchandise to Macy's. Maybe this is part of Macy's
strategy of making luxury more affordable, but I think they are
lowering their standards and customer service is suffering.
The recent news that Carl Icahn is increasing his ownership in FD also
sends a signal. Perhaps he sees greater potential in the company than
is being realized now with FD's current strategy and direction.
I'm not a billionaire investor, but as a consumer, I have a choice to
shop at a FD brand - Macy's or Bloomingdale's or shop elsewhere. I
will be shopping elsewhere.
Jeff in San Francisco