nancyfan...@gmail.com

Still no response to emails, faxes and phone calls. When site was down
again yesterday, I tried to sell all positions over phone, couldn't
get a hold of a person, I listened to audio feed for close to 30
minutes and then line went dead.  Couldn't call a branch, numbers not
listed.  When I finally got hold of a rep, I demanded to talk to a
superior, he said no, I demanded again, he said no one is available, I
demanded again, he said no superiors are in the office for the day
(b.s.), I demanded again, he said no, I then said we will stay on the
line until he puts me on with a superior even if it takes eight hours,
he said he would stay on the line for the day... silence... five
minutes later I asked him to put a superior on the line, he was still
there and said no... silence... a few minutes pass and he says I am
putting you on hold, before I could say anything he did so, audio
feed, he never put a superior on the line.  On their contact page it
says "We're here for you".  By the way, before I considered leaving
TDA, I asked for additional free trades or the promo extended, I was
told no.  I then actually SCREAMED.  I was still told no.  I then
screamed so loud waking up everyone in the house, several times.  I
finally got trial trades extended for 30 days, BUT, was told if I
leave TDA within 9 months, I will be charged for ALL free trades that
I've used since account opening.