On Oct 28, 12:27 am, bondojamesbondo <grjsa...@prodigy.net> wrote:

Like many, I blamed John Donahoe - the neophyte CEO who admits he has
little experience selling on eBay and has even less of an idea of who
his customers are. From his first days at eBay it was apparent he has
no clue as to what drove eBay's success.

Now, however, I am of the opinion that the ambivalent Board Of
Directors at eBay are the ones that need to shoulder the
responsibility for the continuing disaster at eBay. (See Board member
bio's here: http://investor.ebay.com/documentdisplay.cfm?DocumentID=728)

It is apparent that the eBay Board believes it is acceptable for
eBay's core to be allowed to sink further and further, while allowing
Amazon and a host of smaller sites to continue eating away at eBay's
market share.

The Board is does not appear to be the least bit concerned about the
failures at eBay's core because after all, there is always PayPal and
Skype revenue which makes up for the difference. Once the Skype deal
is finalized, eBay will have to rely more and more on PayPal revenue
to carry the day on profits.

That seems likely, but when one considers that all it would take to
end that revenue stream is for the Federal Government to step in and
bring PayPal under the governance of Federal Banking regulations. The
minute that happens, the profit gravy train ends.

If PayPal was federally regulated as a bank, many of PayPal's profit
generating practices would come to an end. PayPal would be prevented
from placing holds on customer accounts, or would be forced to pay
interest to account holders instead of retaining the interest. PayPal
would be forced to process echeck payments on a timely basis not the 5
to 7 day delays currently imposed, further reducing the interest
generated and held by the company. PayPal would be accountable to
provide better service to it's account holders which would
significantly drive up costs.

If PayPal were regulated, the Board would have no choice but to demand
that eBay's failures were not simply addressed but reversed and
promptly.

eBay's core is allowed to be decimated by the inept bumbling of it's
CEO. The Board of Directors appears to have little concern as long as
the bottom line remains healthy. The Board appears willing to allow
John Donahoe to continue policies and changes that are gutting eBay's
core marketplace as long at PayPal generates revenue to hide the
missteps.

John Donahoe is the symptom of eBay's disease, the Board of Directors
is the killer virus.

I cheer the establishment of Amazon's PayPhrase.
I hope their user policy honors the spirit and terms of a sale and
does not allow the abuse and fraud that is rampant in the Paypal
operation.
Claims are filed without grounds or any explanation whatsoever. None.
No details regarding the return of a Paypal payment are offered in
their notifications.
They claim careful consideration, but this is a gross and disturbing
lie.
Refunds are generously given to conniving new users with no
consideration of a sellers costs, efforts, experience, reputation, or
expertise.
The payments are simply refunded without due process.
Seemingly this would violate the terms of sale, the binding nature of
a bid, the very intent of the site.Their system is almost toally
automated without human intervention.
I have 12 years experience selling over 25,000 items and about 1% are
problematic.
This is an acceptable record for some, but with my experience,
knowledge and focus, I should be 100% successful.
It is primarily the most expensive things that are subject to fraud,
and this is why the system needs change.
In dollars, fraud eats at about 8% of my profit, and I would expect a
more risky product line to suffer much more..
Those who gain from illicit profits spread more than irritation.
Ebay and Paypal attempt to attract all users, without sufficient
regard for site security, certainly without respect for its veteran
membership..