Google Finance: eBay Inc.

Message from discussion eBay Kicking Sellers Off Site by 1000's

noo...@gmail.com

More options Jun 25 2007, 11:55 am

From: noo...@gmail.com

Date: Mon, 25 Jun 2007 15:55:09 -0000

Local: Mon, Jun 25 2007 11:55 am

Subject: Re: eBay Kicking Sellers Off Site by 1000's

  Reply to author
  |
  Forward
  | Print
  | View thread
  | Report this message
  | Find messages by this author
  

firemeg wrote:
> You've got to be kidding. I along with www.ebaymotorssucks.com, and
> Giovanni666 have shown definitive proof that the filters do not work.

> We have shown that there are scam listings that appear on eBay within
> a minute of listing by a scammer using a hijacked account. Check out
> some of the cappnonymous videos on YouTube. They show even after the
> "filters" went into effect (many doubt they even exist) there are scam
> listings showing on the site within minutes.

That site does not work. Regardless, eBay Motors I THINK just recently
started using filters, so I'm not sure how effective its been or what
it's targeting. The core site does for a lot of categories and it has
worked wonders. You used to be able to find fraudulent Louis Vuitton/
Gucci purses all over the place...now try to find me one.

> An appeal process does not bring back the seller's bids or the
> seller's reputation, nor does it account for any revenue lost during
> the outage period.....which in some cases could amount to tens of
> thousands of dollars, or more. Also the seller is then responsible
> for relisting all items that were removed, which could mean thousands
> or tens of thousands of items.

If a mistake was made on the suspension, an e-mail is sent to every
bidder saying that the items were ended in error. Obviously, this is
really rare. Suspensions are based upon fraud claims, buyer
complaints, and feedback (minus the new star rating system), so there
really isn't much debate over restrictions/suspensions. If a seller
gets suspended, you can't really argue that those last 20 negative
feedback you got were a mistake and you won't do it again.

In fact, the most common reason you hear for people suspended under
this program is that one of their employees messed everything up. It's
your responsibility as a business to hire the right people to prevent
issues like this, especially when your business is being run in
conjunction with another business. What people forget to understand is
that eBay is like a big mall. Malls want people to come to their
stores, but if one or mote of the stores is giving them a bad image by
committing fraud, they're not going to hesitate kicking them out. eBay
is a business too, and they're going to do what it takes to make money
and survive just like you are. And if they feel like getting rid of
you is going to improve their business, then they're going to do it.
You can blame eBay all you want for being heartless, but when it comes
down to it, you would do the same if you were running a business an
employee was losing you money.

> eBay has chosen this method of "cleaning" up the site, yet totally has
> ignored simple steps that could be taken to prevent outright fraud
> (such as the removal of the s.gif, disallowing redirect code,
> disallowing overlay code, and requiring account changes be verified).

Most of what you mention here results in phishing, and is a completely
different discussion than what the original post is mentioning. A lot
of this is being caught in the same filters, and there's a lot less of
it on the site than there used to be. I'm sure there's still
categories and areas of the site that don't have the filters yet, but
I'm sure its being worked on.

Reply to author Forward