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  time to move in for the kill
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hal66666  
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(2 users)  More options May 28 2008, 4:54 pm
From: hal66666 <mchri...@gmail.com>
Date: Wed, 28 May 2008 13:54:32 -0700 (PDT)
Local: Wed, May 28 2008 4:54 pm
Subject: time to move in for the kill
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Now that Dell's reputation has been trashed by the NY atty general and
word of its deceptive treatment of customers is all over the internet,
this would be the opportune moment for Lenovo to step in and take a
big share of previous Dell customers. I would hope Lenovo would be
smart enough to swing this and give the kind of service that would
encourage defections.

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Tao  
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(2 users)  More options Jul 1 2008, 4:01 pm
From: Tao <taowan...@gmail.com>
Date: Tue, 1 Jul 2008 13:01:16 -0700 (PDT)
Local: Tues, Jul 1 2008 4:01 pm
Subject: Re: time to move in for the kill
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>From my own experience, Lenovo has very BAD customer services and the

WORST return policy I know. It's hard to see how it can gain loyal
customers.


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enzoma...@gmail.com  
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(2 users)  More options Jul 31 2008, 11:25 am
From: enzoma...@gmail.com
Date: Thu, 31 Jul 2008 08:25:04 -0700 (PDT)
Local: Thurs, Jul 31 2008 11:25 am
Subject: Re: time to move in for the kill
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I second that. The fact that IBM (inventor of the thinkpad)  is
dumping 80m in Lenovo (buyer of the thinkpad) stock should be a
harbinger to future investors. Danger Will Robinson...Danger!!!


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markwayne1...@gmail.com  
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(1 user)  More options Sep 12 2008, 10:58 am
From: MarkWayne1...@gmail.com
Date: Fri, 12 Sep 2008 07:58:33 -0700 (PDT)
Local: Fri, Sep 12 2008 10:58 am
Subject: Re: time to move in for the kill
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I third that -- and: Not bloody likely -- in this lifetime, anyway.

Type "lenovo shipping" into Google. After the sponsored link what does
the first link say? "Lenovo shipping sucks."

And, man, does it. I won't go through the vagaries of attempting to
order a customized high end Think Pad T61 but suffice it to say that
it has taken me four full days, on top of the past 3 weeks of daily
calls, to just CANCEL the order.

Don't buy Lenovo or from Lenovo. Without decent service a product is
almost useless. When will Lenovo, and other comps., learn this basic
lesson. After all, it's about making and keeping people happy.

I ain't happy with Lenovo.


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