jedi_...@hotmail.com

I completely agree, and it seems like they made some major turnarounds
with their contingency plans already.  I was astounded by JBLU's
reaction to the Valentine's Day fiasco.  I saw Neeleman's apology on
their site, and read the email, and couldn't have more respect for him
and his company.  I'd had my eye on JBLU to buy for awhile, so I was
actually happy to see the bad PR, hoping it'd drive the price down
lower for me to be able to afford more shares.  Their sincere apology
and implementation of the new plan seems to have saved their price for
the time being, so good for them, not as good for me.
Yesterday's headlines make it seem like they're still having the same
problems, but it really shows that their new system is working, with
the isolatied glitch with the one plane that had to sit on the runway
for a couple hours.

Overall, I've been really impressed with their reaction and approach
for solving the problem.  My only hope is for them to be able to catch
up with their growth, and still be a profitable company.