dennyger...@aol.com

I'm very impressed with JetBlue's decisive and effective response to
the recent "delays" problem.  Not perfect but it works for me, simply
put "IF THEY DELAY, THEY'LL PAY." A motivation for the airline to do
better and a good perk for passengers. OK...I'm back on board
JetBlue!  Now let's see some of the other offending airlines do the
same.